Camel, container and call center


Thang Nguyen 555's avatarThang Nguyen 555

Each represents a distribution venue in various era.

Now, the man behind “As Seen On TV” wants to do away with call center altogether.

http://www.nytimes.com/2011/06/30/business/media/30adco.html?_r=1&adxnnl=1&hpw=&adxnnlx=1309474819-WalLu/L4Q4AdzzCWZqpw4g

Essentially, he just keeps the container, while relying on the “cloud” and the credit card

to elicit impulse buying.

Welcome to the future, where pundits who blamed off-shored call centers for taking jobs away from Americans all of a sudden gone quiet (can’t blame the blinking lights in co-lo centers which might be residing in one of the trailers’ parks in North Dakota or Wyoming).

I had my experience of “impulse buying” when I called the 800 number to place orders for Time-Life Music of the 70’s (Singers and Songwriters set – ‘you have to call it now, to get the bonus CD‘ etc..). I ended up giving out my credit card numbers to an order taker

who I knew full well…

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Thang Nguyen 555

Thang volunteered for Relief Work in Asia/ Africa while pursuing graduate schools. B.A. at Pennsylvania State University. M.A. in Communication at Wheaton Graduate School, M.A. in Cross-Cultural Communication at Gordon-Conwell Seminary, North of Boston, he was subsequently certified with a Cambridge ELT Award - classes taken in Hanoi for cultural immersion. He tells aspirational and inspirational tales to engage online subscribers.

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