Each represents a distribution venue in various era.
Now, the man behind “As Seen On TV” wants to do away with call center altogether.
Essentially, he just keeps the container, while relying on the “cloud” and the credit card
to elicit impulse buying.
Welcome to the future, where pundits who blamed off-shored call centers for taking jobs away from Americans all of a sudden gone quiet (can’t blame the blinking lights in co-lo centers which might be residing in one of the trailers’ parks in North Dakota or Wyoming).
I had my experience of “impulse buying” when I called the 800 number to place orders for Time-Life Music of the 70’s (Singers and Songwriters set – ‘you have to call it now, to get the bonus CD‘ etc..). I ended up giving out my credit card numbers to an order taker
who I knew full well…
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