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In a few days, they might put on Neil Diamond‘s America. Voter registration. Organ donor. Vehicle registration. They bring some cash (let’s hope so) and a load of dream. Many had left personal chapters of their lives before boarding that plane. Just like the Irish and Polish a century and a half ago. Except that the ports of…
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I have randomly collected disasters: monk burning, war evacuation, nuclear melt-down, boat people exodus, LA riot and earthquake, 9/11, Katrina relief and lately, my Penn State. Living in disaster zones. Affected by but not addicted to them. So I cherish a quiet Sunday morning…until the Euro soccer game starts. There will only be one winning team.…
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We make lemonade when life gives us lemon. Who wouldn’t want to focus on the top money-making time-saving activities! But …given the constraints we found ourselves in, we should celebrate not Independence Day, but Survival itself. First, stay alive. Then, stay free. I hear fireworks cracking. I hear music playing. But it’s been a while,…
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Burger King near the heart of Little Saigon, Westminster, CA is now closed. Burger King at Tan Son Nhut Airport is now opened. Just one of the many striking contrasts e.g. scooters vs wheels nation. Skin coffee vs alley coffee, homeless folks vs lottery-ticket sellers. On and on. People in Saigon have a vague notion of…
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It’s not good enough with automation. They need to combine that with outsourcing, off-shoring, in-shoring and now, near-shoring. The idea is to line up the Filippino call-center workers at mid-night (to go to work, not in line for next-day Black Friday sales) to make a go at scripted greetings like “Have I done everything to your satisfaction”.…
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Fact 1: I went to Penn State. Fact 2: I felt ashamed and defensive (no punt intended) at the same time Fact 3: I am not alone in this. There are more stuff to be worried about these days: immediate and long-term future. Already a book was out (at 50% off) about Penn State and…
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Maybe it’s just me. But people I associate with don’t seem to do well these days. Sectors once thrived are now wiped out: telecom, housing and to some extent, publishing. HR at HP has been busy. We learn from failure. By turning it into seed of success. Success and failure leave a different taste in…
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At work or in life, people are bunched together “us vs them”. No way around this. Shared values and “group DNA“. I am glad to see titles like Chief Cultural Officer. It’s about time we see how group think, group problems and group competition affect the bottom line. As we move away from the Command-Control management…
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Technical issues can be dealt with, even if we have to farm it out. People problems, especially when it’s personal, and potentially embarrassing, tend to linger on, and if unresolved and cancerous. We simply wish they go away. And they will. When the people died. Those of us who stand one foot in tech and the…
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Peter’s Principle states that line managers are often promoted “beyond their level of competency”. In other words, a technical guy, best at his job, ends up being the boss who has to crawl his way through business dilemma and personnel issues. In life, however, some problems cannot be solved at the same level where they…
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Thang Nguyen 555 