Thang Nguyen 555

Cultures on Collision Course

recent posts

about

With some short-term relief work in Asia/Africa and long stint in Telecom, Thang also earned a B.A. at Pennsylvania State University. M.A. in Communication at Wheaton Graduate School, M.A. in Cross-Cultural Communication at Gordon-Conwell Seminary, Boston. In addition, he earned a CELTA – classes taken in Hanoi for cultural re-immersion.

Tag: Customer

  • Underneath is Love

    Companies outsource Y2K tech work, then while at it, their software development. From manufacturing to marketing, R&D to customer care , jobs went overseas to cut costs. Then we tout culture-building, crowd-sourcing etc… The truth is, we did not care about our customers or corporate culture. Yet, it’s culture that reinforces brand. Weak corporate culture links to…