Shore this!


It’s not good enough with automation.

They need to combine that with outsourcing, off-shoring, in-shoring and now, near-shoring.  The idea is to line up the  Filippino call-center workers at mid-night (to go to work, not in line for next-day Black Friday sales) to make a go at scripted greetings like “Have I done everything to your satisfaction”.

Now Google wants to be unique: back to using the shop down the street so Googlers don’t have to fly to China.

Meanwhile, Africa is buying in to the Chinese Dream.

What happened to California Dreaming? To the Mamas and the Papas.

Aren’t all the leaves brown any more?

(I definitely need to “walk into a church, and sit down and pray”).

Industrial might. Pressures of automation and legislation.

If one can get the right mix of technology prowess, regulatory compliance  and market demand, he/she  rules.  The kids are playing with the I-pads instead of cabbage dolls.

All the powers to them.

More information, hopefully leads to smarter and more compliant kids.

Not so sure on that last point!

When honeymoon is over for off-shoring, and inflation takes its toll in wage-pressured China, we will see a sad wave of unemployment and unrest there.

Of course, they can then “sub-shore” to Africa, to be evangelists of the new Chinese Dream.

Sort of Chinese Peace Corps. Know-how in exchange for rare earth. Fair trade.

Trinh Cong Son (Vietnamese Bob Dylan) had a line “Why travel to and fro so much, to tire your life out”.

The thing about companies and market is that they often don’t know what they want. A few years back,  focus groups said they wouldn’t buy a notebook (today’s I-pad). Go figure!

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Thang Nguyen 555

Decades-long Excellence in Marketing, International Relations, Operations Management and Team Leadership at Pac Tel, MCI, ATT, Teleglobe, Power Net Global besides Relief- Work in Asia/ Africa. Thang earned a B.A. at Pennsylvania State University, M.A. in Communication at Wheaton Graduate School, Wheaton, IL and M.A. in Cross-Cultural Communication at Gordon-Conwell Seminary, North of Boston. He is further accredited with a Cambridge English Language Teaching Award (CELTA). Leveraging an in-depth cultures and communication experience, he writes his own blog since 2009.

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