Tag: Orange Revolution

All things equal, take attitude

IT engineers are back in demand. A few years ago, it was the opposite.

Labor surplus creates serious contest on “Who wants to be an employee”.

All things being equal, I take attitude ( one executive told me, all things equal, he takes the one with the best communication skill –  who could express him/herself on global conference calls).

After all, you spend more time with this new employee than you would your loved ones at home.

Will he/she be a team player e.g. hold the door, refill the coffee when emptying its last cup, show up at people’s birthday party.

In “the Orange Revolution“, the author noted that workers who spend time with co-workers outside of work make great teams.

(the V formation in bird migration as an analogy e.g. each bird takes turn to lead, thus bear the full forward impact so the rest can conserve energy).

I was fortunate to have worked with great teams (one of which bleeds orange). We were trained with trust games etc.. but most importantly, we survived lay-offs and rehired, dot.com boom and burst.

I recognize a team player miles away: the self-assured way he/she carries him/herself, the smile, social intelligence quotient and most importantly culture-fit.

Before Google, there was (academic) records, references and referrals to determine a candidate’s suitability.

Now with Google, employees can research a company and vice  versus for free (without subscribing to Hoover etc…).

The paradox of Artificial Intelligence is that robots can do difficult task (computation) very easily, and easy tasks (folding a towel) with difficulty.

And I venture to add that Social Intelligence will be the last frontier for AI, since that’s what makes us human, sociable and sacrificial (no greater than one man who gives his life for another) e.g. Purple Heart medal earners.

(Incidentally, PBS was showing an experiment to have robots carry heavy armory walking through rough terrains). We will learn how to work intelligent machines into our lives (from the ground up, first with I-robot to vacuum the floor, then to accompany astronauts into space). But one thing we cannot outsource to machine is sense of caring, and empathy (studies conducted with infants confirms that babies needed human touch besides just mechanical feeding).

Back to human resource. Teams are formed and dissolved. But besides outward factors such as product life cycle, market adoption etc…we shouldn’t neglect team cycle (artificial, conflict, compromise and collaboration – per Scott Peck‘s studies on stages of community). Think of it as an indispensable hyphen, between product (factory) and consumer (market). The change machine can spit out coins, but cannot look you in the eyes and say “We appreciate your business. Come and see us again”. A business book, titled “HOW”, written by a liberal arts major explores this soft-skill set.

Pick not the best candidate (skill-wise) but with an attitude. Pick the one who adds to the overall success of the team. Ask around, and use your power of observation.

We are built to recognize greatness as well as great attitude. That’s what schema is all about. The social and emotional context that helps us “read” a person. In sales, we call this buying signals. Frankl puts it best ” you can take away my body, but not what resides in it”. Attitude is everything, when all things are equal. It set the tone and makes a difference in each touchpoint and each task. Tina Turner once said that each time she sings Proud Mary, she sings it differently. Or, like the actress who portrays “girl with the dragon tatoo” said on Charlie Rose, ” I researched, researched until one day, I feel the character living in me” .

We recognize great acting. And we will also recognize exceptional service by employees who go over and beyond their jobs (Ritz Carlton empowers their employees – at whatever level – to deal with customer service incidents).

A team deserves great team players, who  in turn, put a positive spin on work place atmosphere and  performance.

For me, every day is a gift, and could very well be my last. Do not take for granted the normality of every day life. Each interaction and passing moment is an opportunity and a touchpoint to be cherished.

 

Under-utilized imagination

The-girl-with-a-dragon-tatoo series got me hooked. I know it’s cold  in Stockholm. And I know he did not produce tangible products from the factory, such as sweet or swatch.

But he offered readers an emotional experience (getting out of mundane existence, stepping into character and experiencing triumph and tragedy unavailable to us otherwise).  The author did not live to enjoy his success, which is a tragedy in and of itself.

We despise those who cooked up sub-prime collateral obligation. But we wasted a lot of brain power which could get us out of our dilemma. I am hopeful that someone is building a better Twitter, a faster YouTube, and a more efficient Netflix.

On LinkedIn, the Innovation group has experienced phenomenal growth. It is to show that we want to connect with like-minded creative people.

If you want to generate energy, join a Samba group. We don’t get much results by exercising alone. The same way when it comes to exercising our imagination.

One person’s zany idea might trigger another’s bankable invention (the Orange Revolution).

Last Saturday, I sat with a few people who at one time in their career achieved sales success.

These sales veterans wanted to brainstorm some ideas. I remembered the excitement and anticipation among the group.

Multiply that experience by nth time. Then we might get  that gene pool to work. Each of us already is a miracle (at conception). Now, we need idea incubation (Edison and his team, not Edison the lone inventor).

And maybe, a star is born. It doesn’t cost much to exercise our imagination. It’s already there as nature’s gift. Some of us capitalize and monetize it better than others. In the case  of the-girl-with-a-dragon-tatoo trilogy, the author did not live to see his characters alive on the screen. God rest his soul. His characters are so real to the million who bought those books. Who said imagination is cheap? It is just under-utilized.