Tag: Business School

CWO – Chief Worshipping Officer

On my first week as CEO at UVT – I met an issue none of the Business School in the US had equipped their students for: to bow or not to bow at the Fortune–God altar in the school lobby.

It’s hard enough to know where the bathroom is – much less stumbling upon the Fortune Gods.

Yet I did. And handled it.

You see here in the East – one believes in not just skills – professional or otherwise but also in good luck and good heart. Without the blessings from the Underworld, no matter how hard you try – the results won’t be satisfying.

Yes you can manipulate or negotiate.

But human efforts don’t account for much (reverse 80/20 rule).

Hence the appeasement and appearance of compliance: to the authority and Higher Authority.

I feel humble.

I know there are forces out there beyond my purview and power.

I do my best and leave the rest to the Fortune Gods.

Power outage – gas price – typhoon.

Seeing students eager to learn  motivates me.

After all I still have my student ID card with me (University of Saigon 1975).  At their age – I did pray to the gods to protect me against the uncertain seas.

I was at the mercy of International waters and International Relief . I was at the mercy of prejudiced bosses at work and mean bumps on the street.

I have survived it all – unprepared or ill-prepared.

From this vantage point – it’s me who needs to burn that incense more than anyone else.

So I bowed and prayed.

I needed help.

I needed blessings .

I needed to taste sweat and tears – as cake mix. Then I can bake that cake of success. In Gates of Fire – the leader of 300 just responded after being warned that the enemy’s arrows will cover the sun: “That’s good. We will fight in the shade”.  Yes Achille Yes Samson Yes Pharaoh.

You will all die. Momento Mori.

But not yet. Not dead yet. Got to taste sweet success even when it is mixed with sweat and tears. Makes life more worth living. Rather try and fail than fail to try “and they bow and pray – to the neon god they made…”

Jobs’ off switch

Steve Jobs hated the on-off  switch. Perhaps more so because it was a relic of electricity (Edison) and automobile manufacturers (Ford). He did not like old wine in the same wineskin, given our always-on Cloud Service in  A/C data centers.

Apple chose North Carolina as a site to store music, video and the rest of its customers’ files. The FCC recently allowed the roll-out of White Space, wi-fi on steroid, also in NC.

Who needs the on/off switch! It had some utilitarian legacy (activate and deactivate) when hardware used to rule.

Now, software eats your lunch.

Of BMW’s  thousand components, a large portion are software-controlled. From Buggy to Beamer, the engineers have made a giant leap.

Jobs was quoted as saying (this was counter-intuitive and anti-academic):

“if Ford had asked the customers what they wanted, they would have said,

faster buggies”.  In short, it’s categorically different with revolutionaries.

Think different!

No on/off switch.

Just the dial.

Circular motion.

The experience economy.

Control the product from end-to-end to make every touchpoint with the customer an iSee! (Disneyland).

Progress , like time, waits for no man.

If you keep standing on the track, you will likely get run over.

Not a single word in Jobs biography states directly that he was a  futurist. Yet he could intuitively sense what was coming – his biography itself was well orchestrated (momenti mori) and ironically open-sourced (counter-culture life style, but proprietary business model).

In fact, religious zealots did take a shot at him for his views.

I wonder if those people secretly borrow an I-pad from friends to touch and feel (where is the on/off switch?).

I wonder what their legacies are as opposed to Jobs’?

And their destination : paradise or purgatory?

Jobs took his son to a business meeting (antennaeGate) mostly for I-phone IV damage control . “It would be a two-year worth of Business School  education” said he.

His biography, which offers more than a two-year worth of B-school, is a must-read for technologists, marketers and culture critics who want to understand the Valley ethos.

When arts (music in this case) found new venue (I-pod) and revenue (I-Tunes), it is unchained melody for the mass (unbundled as singles not whole album).

Be spoiled with IT 3.0 (cloud and social media) but also be thankful sitting on giants’ shoulders

An image evokes in my mind was that of Cinema Paradiso, where the kid got a ride home on the bike’s frame, wearing his mentor’s hat and chatting up as a fee for the ride. However long, enjoy the ride. That’s our reward . As Southwest Airlines would say, please collect your items to ensure faster turn-around at the gate.