Human spirit as Motivator

Papillon is a real-life recount of  an undefeated spirit. Viktor Frankl talks about “they can take my body but not the spirit that is in me”.

In war, down the trenches, with bullets zipping by, what causes a man to stay put?

No greater love than a man who lays down his life for a friend. Comradeship.

Mike Murphy, a SEAL, a Penn Stater, went out in the clear for better wireless signals, knowingly sacrificed his life to save his troop.

Human spirits.

Higher purpose.

Maslow perhaps touched on this by naming it “self-actualization“.

In War and Peace, we read about the Russian army defended Motherland after Napoleon had burned down Moscow.

Wounded bodies, but not spirits.

United Flight 93 passengers decided in split seconds to go down in style.

In 300, the movie, their leader retorts that (when aides brought up bad news that the enemies’ arrows would rain down and cover the sky) “good, we will fight in the shade then”.

Human spirits.

Each man’s history tends to condense in those few decisive turns.

Shun not the confluence of events.

In crisis, show confidence and judgement. When it’s 50-50 split, throw in the human spirit. The tie-breaker.

The quant could never factor this quality on their spread sheets.

They aren’t trained to identify much less put a dollar value on it.

But since time began, we know it exists. One more (aerobic) step, one more cold call (Colonel Sanders), one more pregnancy unaborted.

The Vietnamese eat from a common rice pot. There is always one extra bowl and a pair of chopsticks just in case.

I was at RockStorm last night (stadium concert). The other numbers were OK.

But when Noi Vong Tay Lon (Let’s join hands) was up, I heard a loud chorus “the wild is calling us to rejoin disparaged shores”. Old wine in new skins. The spirit of unity expressed in new genre (rock was first associated with individuality and independence).

In Hotel California, we hear that “we haven’t had that spirit since 1969”.

Human spirit.

Tell me it did not exist, too intangible, hard to pin down.

I will tell you history is made of exactly that, whether or not historians could pin it down. That which is unseen is stronger than that which is seen.

Vietnam’s outsourcing factory

I have heard about TMA Solutions new building in Quang Trung Software Park, but I have never got a chance to stop by, until yesterday.

1,200-strong, TMA begins to look like an army of engineers (my friend and guide showed me a beehive behind the building, after we had toured their lobby where Vietnam‘s historical artifacts were on display, next to the museum of telephony).

“It is to show the stream of history, culturally and technologically, so our engineers could get a sense of where things might be going” said my friend.

I could relate to that.

Users and programmers don’t exist in a vacuum.

We live and breathe the same air as everyone else.

Honda got hit not once but twice last year, both in Fukushima and in Thailand.

While incubators and laboratories are necessary for concentration and collaboration, they still function within a larger ecosystem.

Users tend to move on to the next big thing more quickly than companies.

Two great benefits TMA could offer to prospective clients:

– its time-tested know-how

– young work force who can stay on for however long the project requires (end-to-end outsourcing).

Yes, we had a sort of working lunch and then marketing presentation.

But it’s the spirit of the group, the speed of execution and the spread of product (cloud computing) that will work in TMA’s favor.

If they grew  (at least no lay-off)  in hard times, how much more in good times.

I am afraid this is counter-intuitive. But organizations need to secure talent just as much as they secure property and product.

When all boats rise, talent can then command higher salary leveraging supply vs demand.

As engineers huddle in conference rooms and cubicles,  consumers are shopping for the greatest and latest.

In turn, these technologies (cloud, social media apps) enable new applications (e.g. Google + Search) which in turn reshape consumer expectations.

It’s the loop, of empathy, of hits and misses (Betamax) and the drive for perfection (Apple).

Outsourcing is just a phenomenon, but man’s search for meaning and connection has been around much longer.

Get to the bottom of this, you will get to the bottom line.

I like my guide’s side comment “look at Napoleon! he was so short, yet so imperial”.

I just know from seeing the beehives behind the building that worker bees are busy at work, coding and collaborating, and  in the process saving tons of money for clients. Clients who now can sit back and choose from a score of outsourcing factories. Let the game begin. Stay hungry, stay curious (Jobs’ commencement address at Standford).  Vietnamese engineers at TMA can discount the first advice and focus on being curious. This, their shrewd leader had already anticipated. He wanted to leave his legacy via the museum of  ethnology (past), and technology  (future).