Fear as Motivator

As a child I feared rising flood water (drowning).

I feared thief by night, bully by day.

I feared having to stand out in the crowd (wearing bright colors).

For a nail that sticks up will be hammered down.

Fear of being drafted, of being called out in class to recite something in English.

Fear of being compared to other high achievers (relatives or peers).

Vietnamese childhood has been a dread.

Peer and parental pressures would make “Tiger Mom” in America paper Tiger.

French teachers would check my finger nails every day, and neighbors would stare if I put on a new shirt. Later, in seminary and seminars at corporate level, people would ensure conformity (rep ties, Oxford blue .. the Brook Brothers look). Sales trainers role-played down to a firm handshake and advised our teeth-cleaning every three months.

All that, until the pink slip came.

Then I don’t put much weight behind those fear of the unknown. Some people whose life was totally invested in those codes, couldn’t take it e.g. retirees from the CIA were known to die within a few years off-service.

The old Command-and-Control system works well within the confine of those groups (cultic and militaristic).

But our new world, our multi-polar world, is looking for a different kind of leaders or even leaderless organization.

The best thing can happen to a worker is being fired. Then he/she can begin a new narrative and journey.

The mother of all fears is fear of death. Work back from there, and you will be amazed.

In my end, my beginning.

Like it or not, we are armed with an instinct to survive (camouflage, conformity and compromise). We know when to hold, when to fold.

The cavemen reflexes are built-in.

Cavemen or corporate men.

IBM Red-white-and-blue or hairy beardy 60’s. We carry our fears around.

Just use it, as a motivator.

A little more risk here, a toning down there. We will find the ideal mix between self-destruction and self-preservation.

Those who venture nothing gain nothing.

Those who risk it all, got nothing left to show.

But progress demands self-disruption and self-examination.

History is made by those who both advanced and retreated.

The fear business, like the vice business, take up a lot of GNP.

9/11 took that up a few notches: scanning machines and profiling algorithms.

With all the security apparatus in place, we still fear (no large shampoo in carry on).

Fear paralyzes, fun liberates.

Animals spring out to appear larger than they are (to self-preserve).

Butterflies also flap their wings to gain wind leverage and to avoid capture.

Use that which we are endowed with.

Fear motivates but dull not our senses because of fear.

The odd that something bad happens twice at the same place and circumstances is nil. Use our heads. People who got Purple Heart are testimonies to valor and courage, in the face of fear. I still fear of flood, of bullies and of corporal punishment. But they fear me too, if I turned off mine.

Use it.

Money as Motivator

Money does something to us. It both elevates and debases us.

In War and Peace,  Pierre, as opposed to Prince Andrew, inherited a vast estate. Then things went south: duel, divorce and determination to “sanctify” himself by joining the Free Masonry Society.

When money is involved, motivators are involved, not all pure and noble.

We are shy to talk about it.

Great men and lowly men, are distracted and distraught by it.

Gone are the days of Bread’s Everything I Own (I would give everything I own, just to have you back again).

We live out Victor Hugo‘s script (Les Miserables as 99 percenters):

homeless and jobless drain on the system, interest rates eating up social security reserves.

Money man over Guitar man.

Pragmatic over Romantic.

Money rules and changes the rules.

Hire those who are hungry. They will stay with you, sing your praise and watch your back. (the lack of money) keeps them humble and loyal.

The poor gives us an opportunity to be God-like.

A tang of guilt is good for the noble soul.

When you do this to the least of these….

Not GM, nor IBM. The least of these.

Money is inherently a motivator, but not the motivator.

(this is a multi-part series on Motivator e.g. music, passion etc…)

If Money is the only thing, we should all be bankers and be bailed out.

If Money is the only thing, then what happened before Money? (Read The Ascent of Money).

I have run into people who genuinely believe Money is Miracle, not just Motivator.

When they seek Money as an End in itself, they instinctively know they cannot take it with them in death.

Here in Vietnam, at funeral and wedding, money is involved. Fake money for the former, and real one for the latter (which helps pay for the banquet).

Obviously, there are some truth to it: Money opens doors, even the gate of  Hades.

Pierre settled for a quick divorce with the splitting of his estate (money).

People marry in the name of love, and divorce in the name of money.

The practice of dowry and divvying up from a will show the importance of money.

Money talks.

If I had been told Capitalism means money and money, I would have understood the concept and philosophy immediately. Instead, I was given a run-around. Sold on a dream and not drawn from a bank account. Apparently, they also instinctively know that in hiring and selling, you must first lay out all the intangible values, then slap them last with the bottom line. By then, all the other motivators (safety, status etc..) have been weighed in to spin the and price justify.

Apparently even the money handlers know deep down, money is only a motivator, albeit an important one. In all seriousness, people in Vietnam and China burn artificial 100-dollar bills, fake I-pads and I-phones for dead ancestors to use. It’s a small price to carry out filial duty.

Memoir yet to be written

The 70’s was coined the ME decade (Tom Wolfe).

I am OK, you’re OK. By now, we should see the ME products on the shelves: from Shirley MacLaine to her brother Warren Beatty, from Rock Hudson to Ron Reagan.

Last of the hardback memoirs. Last of generation ME.

We now join the world, for WE ARE THE WORLD, to the tune of 1 billion faces on Facebook.

An oil refinery went wrong somewhere up North, all of Southern California suffered (last week, gas price hit $5.00 per gallon).

I am an ardent fan of the future. The presence of the future is shown in each child’s eyes. Potential and possibilities.

No politics.

Their experience are mediated through a parental “firewall”. But the rest of reality out there to a child , who is holding an I-pad, is full of promises.

Why, why, why?

Adults can come up with 10 “why nots”, before we can come up with one “why” we should pursue a course of action (change).

Life has dragged us down.

So much that it would be more appropriate for us to wear “handicapped” T-shirts (instead of Superman).

I admire people who show up at the gym. At least, there are a handful of people who know their priorities.

Then, we should be paying attention to legacy.

It’s likely that we will be remembered for one thing, the way Presidents could not live down that one war they presided over.

Will yours be the innovator? The enabler? The leader? The thinker? The Creator? The Peace Maker?

We got that spark of divinity. Just that it got buried deep or blurred along the way.

No one has encouraged us to strive for more, strike for gold, or reach out to the stars.

They want to catch us speeding (they mean the machine, the hidden cameras etc…).

In other words, we live in a society predisposed to punishment instead of rewards.

Yet we pay lip service to employee of the month parking spot (next to handicapped’s).

I have noticed a detrimental trend during the Recession: those who don’t have jobs have gotten used to their second-class citizenry.

And those who hold a job, have also been deflated and resigned to becoming machine-like, which ironically, makes them vulnerable and replaceable by automation.

So, the ME decade in the 70’s gradually dies out (as shown in Memoirs and Biography shelves). In its place, we got the rise of the machine, a mindset (resignation to fate) and even the “end of men” as recently emerged in gender discussions. In twenty years, we expect to see more memoirs by accomplished women executives (HP, IBM, xerox, Facebook, yahoo, Pepsi…) and those who broke the glass ceiling, whether occupational or social (Oprah, Melinda Gates, Merkel, Rice, Hillary). Memoirs yet to be written. Could be yours and mine. With extended life expectancy, you do have time to sort and sift through those raw materials for your memoir. Just make sure to use the word WE  often. So We can share it, re-tweet it, and Like it.

P.S. As of this edit, Lean-In by Facebook’s COO Sheryl Sandberg, has just been released and moved to top spot on USA Today book list, just to prove my point.

Lost art of typing

The BBC has a piece on Japan Love Affair with the Fax Machine. Older population has gotten used to that technology (which allows for hand-writing). For years, I have used email except for  Thank-you notes in writing. I can reasonably predict that even typing (as we know it) will be a lost art (speech recognition will be in) I-pad, I-phone replacing IBM Selectric.

The late Andy Rooney was seen inseparable with his typewriter. So was American literary giant, Norman Mailer.

Something about the man and his tools. We think as we type. The neurons are hard at work, one character at a time. The sound of those banging keys is rhythm to our ears, which then reflects each thought. A feedback loop. We know you are out there in the ether. And that you are lonely. We, writers, are too. Awake at night, half-sleep during the day. We are commanded by sudden thoughts. We are mere instruments and Irises.

Via fax, chat, text, tweet and type, we send out an SOS. That we were once here, alive and breathing, waiting for validation. Each, with love, hope and fears.

Love unceasingly. Hope never fails and fear as basis for survival.

We invent, reinvent and reshape this known universe in our likeness (while we are byproducts of earlier version).

Confined, reduced and restricted, we try to liberate ourselves by any means we can. We imitate others, read their works, copy their findings and their maps.

From Magellan to Mandela, we know they are out there, not taking injustice sitting down.

Yes, some did not play by the rules. But most do.

In the end, humanity benefits and makes progress as a whole.

Rilke advises the young poet that he should dig deep inside, where it’s dark and vulnerable.

We each carry that river of doubt. About our tomorrow, about the unknown and unfamiliar.

We want change and continuity at the same time. We are paradoxical.

A little progress, yes. But not too much. Because new pieces of hardware displace old ones, we end up making frequent trips to the Salvation Army or Goodwill, where their electronic section kept piling up with industrial waste. Among those, the fax machine.  Somewhere along the way, I hope to run into an IBM Selectric. CSI of the future will learn that our civilization once have a love affair with bulky stuff, fax machines made in Japan, and used in Japan.

Less is more

In reading Steve Jobs, a theme keeps emerge: less is more.

He cut out the fat and all its distraction.

(being a veggie, he stayed true to form).

His closet was full of the same long-sleeve stretch shirt that defined his personal brand.

His take on wealth and money was also consistent with his 60’s philosophy.

Steve could be nice when he chose to, but working for him must have been a nightmare.

His current replacement was quoted as saying “someone must take charge and fix the problem in China i.e. suppliers”. Half an hour later, he turned to see the man in charge still sitting there “why are you still here?”. That man drove to SF airport and bought a ticket flying East.

It’s true that our world is better and certainly more beautiful with technologists like Steve who also doubled as art lovers (I-pod).

If life consists of only 0’s and 1’s, we would all be automatons.

Lucky for us, we got both Bohr and Beethoven, Newton and Nicholas Cage.

Simplify, simplify, simplify.

Yet people keep acquiring, acquiring, acquiring.

And the longer I live, the more I see this isn’t going to end.

The pursuit of happiness has meant the pursuit of things (think of exercising equipment for home you saw on night TV).

All I can recall from a Hermeneutic class was “a priori “(we read into a text what we had already thought it would say).  We have consitently misinterpreted the meaning of happiness. In fact, advertisers have done this for us (driving a Cadillac is cool. Hence, to be cool, you must own a Cadillac).

Those text-book writers managed to make complex something very simple.

Urban gangs could say “yo man, m..f…is a racist”. That would say it all.

In the age of Wikipedia, if we want to go in-depth about a topic, just click it and scroll down. The spread of information will multiply even more quickly than Gordon Moore had anticipated (IBM has found a way to save space in transistors, call it magnetization, as opposed to polarization as traditionally used). Devices will get smaller with longer battery life (Acer’s thinnest laptop).

But convenience and comfort don’t equate to happiness. Life has gone on for centuries unassisted by today’s accessories. A tribe in India (island) is still functioning without modern amenities. (Tourists tried to bribe them to “pole dance” for YouTube , raising the issue of “human zoo”.)

The happy countries index often lists Costa Rica and other S American countries.

Yes, quality of life index listed Scandanavian countries such as Norway and Finland. They got the oil, but equally distributed unlike Lybia. But happiness doesn’t confine to just Costa Rica as opposed to Costa Mesa (where South Coast Plaza Mall is located). Perhaps Steve saw something while living in India (My Sweet Lord).

Perhaps we too should reexamine what are the core things that make us happy.

Beauty is found in wild lilies and the grandest scene recurs at every sunset.

Sometimes we missed those moments of happiness, only to recognize them after the fact. Would it be simpler to give happiness the initiative to seek us out. I bet you it work out better that way.

Team building

I invited a new classmate to join our volleyball team. Thought I kill two birds with one stone: we could use a tall guy, and I couldn’t bear seeing him unfriended during recess. Turned out he couldn’t play well, but we got to be friends for life.

We pitched in to buy a professional ball. Took it out for a test-drive.

Before I even got my chance at that spanking new white ball, it bounced to the street, ran over by a car, and voila! Memory of shared disappointment.

But Team!

Then we went out and had some lunch. The neighborhood gangs there just walked up and started to punch each of us to the ground. Back then, one of our oldest classmates had a brother in the army. He went home and took out an M-16 to scare away the hoodlums. Team!

Later in life, I have always been a team player: my brother got married, OK.

I would take care of mom, heck with my broadcasting career! Team.

The Boat People died at seas? I stood up and joined two other graduates. Together, we rolled up our sleeves, and spent our summer in hot, crowded and often times, violent (due to cramp living) prison-turned-refugee camps.

Team!

When it was my turn to lead, a joint Chinese and Vietnamese team (historically at war as nations) I made sure we spent a lot of time around food,

sharing meals and sharing deals. Team.

Families broke down because they forgot that Team came first.

Great teams just don’t happen by accident.

It needs everyone to commit to a common goal, and yes, it needs to define clearly who it is competing against (Apple vs IBM, MCI vs ATT or Samsung vs Sony).

Team needs various personalities to achieve optimal results.

But personality conflicts cause headaches.

Team leaders should embrace diversity of opinion, temperament and  ( emotional and social) intelligence.

Let conflict boil to the surface. Team’s fiber could withstand some strains and be made stronger as a result.

You know your team is fully functional when it moves as a unit: each knows his/her SWOT. Team leaders are not always right. They just know how to draw out the best in each member.

Team has its learning curve and maturity as well.

Even the best team can’t stay together forever. When you get teary at goodbye, you know you had a good team experience.

I would trade a B teammate over a A lone wolf any day.

No wonder Southwest Airlines consistently outperform its nearest competitor.

People who work there seem to and do have fun. They sing to, they smile at and they serve you as if each flight were their last. Because of this, we have yet seen SW last flight since their opening day.

We did not choose our families. But team does pick you as much as you let yourself be changed by it. Nothing worthwhile is accomplished without great teams. And no rewards greater than that of a team bringing home the first prize. Esprit de corps. That’s what it is all about. The high-fives or the tap on your shoulder when you are down and out (World Cup Final).  Come on! Focus! Next play!

Ask my tall classmate whose first handshake ends up lasting a life time.

Beyond Hero

On Easter, the networks dutifully searched their archives for larger-than-life movies like Ben-Hur to fill their air time. From the Beat Generation to the Beatles, anti-hero started to emerge, like in “Rebel without a cause” (the knife-fight at the Observatory between leader of the black leather gang and James Dean in white T-shirt). Since then, anti-heroes, like at My Lai Village, Vietnam, or Nixon, after Watergate, got choppered out of the White House (premonition of the last chopper out of Saigon two years later).

Fast forward to recent James Bond character. He had to be reigned in by his female boss ( the trend with female CEO now prevails at HP, IBM, Xerox, Yahoo).

Riding that trend, in Mission Impossible, Tom Cruise is also portrayed with more psychological depth. In short, more human, as opposed  to  super hero in Ben-Hur (whose showing was at outdoor theater, with viewers “parked” in Chevy convertibles).

Today’s gen Y have their own version of villains and heroes: their Lab-created Avatars, in 3-D, descendants of  comic heroes like Batman, Spider man and Iron man.

In Pakistan and Afghanistan, drones are the new heroes (while pilots who remote-control them can go home in Nevada unharmed; all in a day’s work).

Welcome to the digital age, where commerce, coupon and combat are all conducted online.

We use Search before Select. Parent used to be consulted on almost everything large and small. Now, it’s the screen.

Most of us grew up observing and imitating our dads: shiny shoes and the must-have watch. I used to shine my Dad’s shoes while he groomed.

From that vantage point, he was a towering figure in L-size clothing. He was never afraid to defend our home against robbers (or in my case, bully). He had only low tech (no surveillance camera or motion-detector flood lamps) to rely on. One night when I was about three-year-old, I woke up with a start, just to see a thief sticking his long pole, with hook  on end, trying to fish my mom’s purse.

Before I realized what had happened, I heard footsteps running, pole dropping and my Dad charging out after having thrown his kitchen knife with all he had. Quite low tech defense!

His world was simple, and his concept of security unambiguous.

Unlike the world I now live in.

Unlike the movies I now see .

Unlike the Bond characters which have come and gone. Remember Q?  Bond’s in-house gadget expert ? His expertise is needed to gear 007 up for mission.

It might be a self-driven BMW, or a self-destruct briefcase.

No heroes today can hold up just a staff and look to the sky, waiting for water to part. Yesterday’s low-tech movies,  even with larger-than-life  heroes, couldn’t hold the water in today’s split screen and split attention.

I need a hero, like Bonnie Tyler sings, but more than that. In today’s machine-driven world, we need to go beyond Hero.

Heroes who use high-tech and are hyper alert. Heroes among us. TIME magazine featured YOU as Man of the Year a few years back.

It’s only fitting that YOU who invented Social Network, surveillance and surgical instruments are to be cheered.

My Dad, who died roughly at the same age as Andy Rooney (92), who couldn’t stand those two-prong plugs in a three-prong society,  remains forever my low-tech hero in today’s high-tech society.

P.S. I wrote this a week before the Sexual Abuse Scandal broke at Penn State, my beloved alma mater. In this vein, I now have to move beyond “JoePa” image of a hero.

It’s not enough for good men to stand still and do nothing. We have laughed at the YouTube viral video showing two vehicles ran over a child in China with no bystanders’ intervention. Now we found out it could happen anywhere, and ironically, in Happy Valley. Still memories are always soothing, whether when we were 3 years old or 30 years old. Towering figures that have served as guideposts for us are now gone by attrition, while automation, esp. in Japan, is filling in the gap. Where man failed (inconsistency) becomes an opportunity for machine to rise. The net result: children don’t know what they are missing, for instance, the tears and agony many of my classmates were experiencing while the scandal unfolded in State College. We, Penn State alums all of a sudden, share that sense of solidarity and determination to make a better tomorrow , and the school a better place to learn . I admire the tenacity of some emerging writers there at the Collegian. David Brooks calls them “the Emperical Kids” i.e. validated before venturing.

Go Penn State, Go. Beyond Hero, beyond ourselves. Let not complacency win again this time.

Clothes and costumes

Just about now, we start thinking Halloween costumes.

We have tried on cotton, polyester, paper, fur, animal skin (leather) and raw meat.

At work, the dress code has changed as well since IBM went “soft” (ware).

Gone are the blue suit, white shirt and red tie. Who wants to upstage their CEO’s at Facebook, Google, and Apple (turtleneck).

So the working men are out shopping for “casual”.

And the sales clerk adapts: “Do you want the I-pad carry-on with it?”

Salesmen are facing an identity crisis. Gone are the 50’s hats, and the 80’s suspenders.

Now, with robot wrestlers, robot cops and robot ads (pop up), the next outfit will probably be Star Wars’s.

Clothes don’t make men (appearance matters, though).

But it certainly goes along way to buff up what’s already there (or cover up some tattoos ).

If I were to choose, I would pick Mission Impossible for this Halloween.

In fact, they did just that at Dancing with the Stars last night.

First, it’s Hollywood that set the standard (for music and fashion).

Then, TV followed in (dancing) step. Finally, we saw tie-in merchandise and toys.

Hopefully, the raw-meat-as-outerwear trend doesn’t catch on (Bruce Willis appeared with a raw-meat toupee on Letterman’s Late Show).

In fact, the go-casual trend fits right in with the digital generation.

Poor dry-cleaner chain! (who needs their T-shirts dry-cleaned).

Now, even brief cases and PCs  don’t sell. Just sleeping bags,  T-shirts and tablets.  Campus life forever at Google Plex. No clear break at Facebook’s Timeline. One infinite loop in the here and now (A/C, 24/7 news cycle and global office with backroom in the Cloud).  There is talk that Mark Zuckerberg will be the next Steve Jobs (after all, they both were on TIME magazine cover). In other words, the (turtleneck) long sleeves has just been replaced by the short sleeves. Just don’t skateboard in every time you launch a product (Google). Gaga would have preferred to be carried in, inside an egg, with hatch opened. Ham and egg breakfast-wear.

Whiter shade of HP

“The crowd call out for more…”

Procol Harum’s one-hit wonder, with his indelible organ solo, still mystified many on YouTube.

Legacy companies in a mature industry such as HP, have moved too far away from their roots,

hence, at great risk of being irrelevant or turning into wax (Icarus paradox).

In HP’s early days, Bill and Dave pulled together their resources, built their own road around the farm,

and of course, started to fill small orders for test instruments or whatever people wanted to trust them with.

Wall Street is still using HP calculator, a testimony to an American enduring icon.

I am a fan.

But so were many Pan Am loyal customers. They are the ones who, as of last night, watched Pan Am

the TV series. Vintage and nostalgic. A remembrance of time passed, American way.

The Economist’s winding topic “Is America a Third World Country” still sees people weighing in almost every day.

What used to work might not work again.

Not at today’s scale and speed.

With a bunch of acquisitions, most notably Compaq, HP exerted its reach beyond its core competencies and watered down its culture.

No more the old self-reliance, can-do attitude and (autonomy) tight-knit group (the original founders took yearly vacation together).

If only HP could recapture some of its former glory e.g. divided into start-up units w/micro-funding and yes, making engineering hip again (back to the garage).

It cannot put old wine in new wine skin, the way A Whiter Shade of Pale being played by a symphony orchestra.  Somehow, it gotta to be heard in its original unadulterated electric organ.

Ms Whitman will have to double up as a CCO, i.e. orchestrate  organic growth, and plant the seeds of self-disrupt (all the while, still getting paid $1). She did it with multiple sports. She might be able to pull this off again, after E-bay magic.

Nowadays, we feel disheartened with titles like “That Used to Be Us” .

It’s good that the incoming CEO had a taste of defeat, and spent some time at Valley’s most famous Venture group.

She is now tasked with rekindling the fire of rugged individualism, who once conquered the Wild Wild West, and

spreading it into the World Wide Web.

There will be many misses and a few hits. Most of all, she might have to live with one-hit wonder and try to milk it . It’s a long-tail economy which favors low-cost softwares, leaving hardware heavy weights like HP with grandfathered products.

With bold statements like “the importance for Silicon Valley, for the nation and the world”, our HP new chief has just put on more chips on her shoulders.

Just make sure the company keep its ink division. You don’t want a whiter shade of print coming out of my computer at home.

two-step back

A laid-off Coca Cola delivery man gave a bank teller a note, demanding one dollar so he could go to jail and get healthcare.

A Florida retiree robbed a bank to pay his mortgage.

New York sex workers told investigative reporters they went on-call to pay back college tuition.

Something is not right with our time: those who are entitled don’t get entitlement, and those who aren’t do. Government grew in size, while big businesses shrunk or off-shorred. One could wait for ever in voice-mail jail hearing occasional “someone will be right with you” (yesterday’s prospect is today’s customer, hence, a lower priority).

What happened to Moore’s law (speed of processing double every 18 months)?

We can’t see the forest for the tree because we did not step back far enough.

Years of instant noodle, fast food drive-in, personalized search and pizza on delivery have lulled our sense and slow down our reaction.

Wind came from the Southwest, but we keep looking into our GPS (which might fail us).

First, the elephant (IBM) can’t walk. Then, it’s voted most innovative company, on the same Dean list with Apple, which had been rejected by investors just a decade ago.

Nokia and Motorola fell behind while RIM couldn’t keept its field advantage.  Google, who got tired of Search and Social, also got into phone, glasses and unmanned vehicles

We now need the Audacity of Austerity, not of Hope.

And please, don’t blame technology for London burning .

(It’s like blaming the Rodney King riot in LA on black and white video footage ).

This blog is my first from a children’s library. I am surrounded by school children playing games. Will they grow up learning how to connect the dots in this vast data-driven world?

Will they be able to step back to see the bubbles coming their ways?

Or many will fall through the cracks, with  few options such as bank robbery and escort service.

These are rhetorical questions which seek solutions to inflationary measures not inspirational messages. We all can see for ourselves, which is the tree, and which is a forest. We have stepped back at least two-steps in the last four years. Now it’s decision makers’ turn to see the forest for themselves.

Buddha was purported to do just that, with his first walk among the commoners. It’s called reality check. It’s called enlightenment.