Tag: China

Fit for Future

Some live behind their times. Others ahead of them.

Tesla was definitely of the latter.

Wireless was his thing. Lincoln was another forward-thinker, enabler and en-actor  of abolition.

Our next hero is poised to deliver us from oil dependency.

That day will come, as surely as the sun rises in the East and set in the West.

The Earth will heal itself and the penguins will have kept their playground.

Just zoom out from history and take a look.

Unintended consequences happened. Columbus got lost on his way to India.

Mr Watson, come here (first phone call).

Last Saturday, at BALQON, we heard from the owner himself how he had made history: EV tow-trucks.

It could be done. And being done (freeing up the National transport fleet from oil dependency, at least 75%).

To prepare for the future, one sacrifices the present.

Think of SEAL or SAT  training etc…

One goal, one mind.

Fit for the future.

Nobody can beat the man whose mind was made up.

This is how he/she envisions the future.

And work backward from there.

What missing ingredients? What help to be solicited? Where would the resources be to make it happen?

Essentially, change agents are artists themselves: creating something out of nothing, ex-nihilo.

One main reason some of us don’t “fit in”, is because we are supposed to fit for other times.

We and they just don’t realize it.

When it’s time to go (die), these people are glad to depart, because their playground isn’t primarily Earth-bound.

Just passing through.

Meanwhile, we are beneficiaries of others’ invention, reformation and creation (a kid in China today enjoys playing Cityville on his/her I-pad, unaware of how many versions of fast computing prototypes the company went through to get there).

He or she simply builds on this baseline.

The rise of the rest.

It will never be enough. Never completely satisfied. This triggers a new wave of progress.

Fear of the Boogie Man or Dracula, for instance will be replaced by fear of the alien, life from outer space etc… From children’s fantasy to futuristic breakthrough. We will leave the past behind, the seen for the unseen. Be fit for the future.

Your story

During the 60’s, when computers were too limited for personal use, Andy Warhol had already predicted that in the future (which is NOW) each of us would have 15 minutes of fame (just like his signature Campbell soup ).

Naturally, he couldn’t have predicted the rise of social media  which upend traditional broadcast media, turning it around from one-to-many (old) to many-to-many (new) forever and free (Cloud computing + mobile + social media).

Unrestricted and unleashed i.e. texting while driving (we have yet come up with an acronym similar to DUI).

We “Like”.  We “tag”. We “tweet”. Yahoo now bets big on Mobile.

We prepare to lay ourselves exposed: photos (even pictures when we were babies), home-recorded songs and secret sauce.

We learn the art of filmography and biography e.g. story board and story line, scripting and screen playing (Youtube).

We share lessons on sewing and  selling.

It’s quite an open world and open society.

It used to be that the only time someone asked “tell us about yourself” was at a job interview.

Now, we tell them about ourselves even when not asked. “They” here means the World Wide Web:

Facebook, Google + and more.

A narrative was supposed to have a beginning, middle and end. Since we keep discovering and reinventing ourselves, our personal narrative evolves. Every day, we put on make-ups off line and  make-over on line. Some even called this “the start-up of you”.

The more interaction on-line, the more detailed our social graph, the richer our narrative. Fresh content generates higher Search Engine Optimization. This process also creates Digital Addicts or DigitAl-holics  who cross-comment  and follow each other. A band of brothers, only more inclusive and extensive (coincides with austerity).

This domain used to be exclusive for professionals e.g. product improvement and placement now laid bare for all (design your T-shirt contest etc…).

Now, people are the product (sold to advertisers). Their tweet or post could go viral, to the tune of a million hits.

Self-branding.

Self-aggrandizement is in. Self-effacing is out.

The modesty of Asian mystique faces serious challenges, perhaps more so than last century’s cultural invasion of the West e.g. China and Japan with men eventually do away with braided hair or Samurai tradition. This time around, the invasion is technology-enabled, a spontaneous explosion of personal freedom and expression second to none (including the 60’s Flower Power. This time, it’s trans-cultural and trans-continental in nature.)

As a result, we need to put up personal “firewalls” to protect our privacy and safeguard our brand.

To trade ourselves up. Tier-One (as in Premium LinkedIn accounts etc..).

Sort of like LV who refused to offshore the manufacturing of its handbags. Planned scarcity.

We first expand, then contract our circle over time.

This retrenching was mentioned in The Tipping Point (maximum 120 in your circle to have a meaningful conversation and community).

In the early days of Social Media,, we enjoyed new-toy stage (friending everyone).

Then Google + came out. By then, we became social-media fatigue.

Once  you lost that first-mover’s advantage, it’s hard to play catch-up,

Good luck yahoo, with revamping.

Yahoo was late in Search, and Social.

I wonder whatever else it could do to innovate and leapfrog competition. Perhaps with the yCloud? or Ymobile.

Meanwhile, we still want to find new ways to connect, to share and to show off.

We are members of a digital country club, where strangers suddenly become intimate i.e. know more about our personal stories, or at least, more quickly, than family members . These are our intimate strangers.

So, if you share, learn to show and tell properly. Learn the 2-minute summary like our presidential candidates just did tonight. Tell them what you are all about, your hopes, fears and dreams, all scripted and rehearsed (elevator speech). And maybe, someone out there, can identify with your vulnerability, your shortcomings and your humanity. Maybe they will endorse you, adopt you as family member, and you then become  “famous” for 15 minutes. Warhol would have never guessed someday (today) we would be showing off our secret sauce, while he, could only photocopy the (Campbell) Soup he touted as arts.

Alternate Dream

American Dream has undergone a makeover of late (maybe because the Chinese economy itself was heading for a cliff, so it needed to apply a break on lending).

Whatever the underlying reason, America middle class is contracting not because of shrinking population , but mostly because of declining income and consumption. In short, the good old time isn’t rolling back anytime soon.  At least, not for the same people. Don’t stop thinking about tomorrow.

For the past few years, we became schooled in all kinds of financial instrumentation: derivative, quantitative easing etc….

New economy, old economists.

Half of them was right half of the time. The other half call themselves “contrarians”.

I bet on the future.  I know kids are smart. They have been told to play it safe, to hold their cards closer to the chest.

And it (the Dream) did not materialize for them (at least, not  for their European counterparts).

So, they figure. I am going out on the limp to strike for gold myself.

Estonian kids saw the success of Skype. As a result, they are learning how to code at an early age.

Long way from the fall of the Berlin wall  to the building of the firewall.

Meanwhile, back  at the range, American are forced to be “content” with loss leaders, everyday.

Dollar Stores are rising while the dollar itself isn’t worth much.

Made-in-China use to be jeered at. Now it’s the only game in town.

I know new games are in the works. Part of the chain of evolution is to invent disruption e.g. flat panel TVs vs tube TV‘s,  Wi-fi vs cable wiring. Perhaps someday we will see the electrification in transportation. For now, adjust your expectations. Wake up hot-dog nation. Rise from your slumber. Step out into the darkest of nights where the stars are few, but much brighter. The glass has always been half full.  It’s in the American character, belongs to those who left behind the familiar for the unfamiliar. Those who dare to dream and dream big. Anchor it  really high. And turn a portion of it into reality. One by one, and together, Yes We Can, again. An adjusted American Dream., smelled more like our new reality, is still better than none.

On being an influencer

Like it or not, we all are either on the receiving or giving end of Influence.

But few understand what constitute sphere of influence.

A study on the subject, by Cialdini , lists below elements:

– Like (ability). This is self-explanatory. When you like someone or are liked by someone, nothing can go wrong.

This explains the “a priori” principle: we read into a situation or person due to our early imprints (trust that face that resembles mother’s – Oil Olay commercial uses “First Time Ever I Saw Your Face ” to resonate and resurrect that trust). Charismatic personalities, cinematic and telegenic figures all got our vote of confidence (Kennedy-Reagan).

– Social proof. The majority get to decide and have the final say (free election, trial by jury). We took this at face value (in experiment, a decoy looked up to a highrise. After a while, a huge crowd gathered to look up to the sky as well.) Conformity principle is a sub-set of this: pagelink, youtube, McDonald (billions burgers served).

– Consistency. We need that congruence between past choices and new ones. That way, we can live with ourselves.

e.g. membership fees and bulk buying (Costco and other Reward cards). Ultimate antidote to “buyer’s  remorse” (Zappos free-shipping for returned merchandise – relies on people’s resigning to a faith accompli).

– Reciprocity.  “loss leaders“: they first scratched our backs, then, we scratch theirs. Customer life-time value is worth much more than an initial and temporal “loss”. This is where brand and habit buying takes over ( path of least resistance ). Casinos give out VIP free rooms and/or buffet.

– Scarcity. How many times have we seen an ad, then rushed to the store, just to find out the item was no longer available. Then, with a rain-check , we are more convinced (influenced) due to scarcity. Right now, investors are worried that I-phone 5 are in short supplies.

– Authority. The ultimate pair-association in advertising: Angelina Jolie , Sean Connery and the Gucci bags.

We want to identify with and project ourselves onto these icons. After all, 007 has ducked the bullets for 50 years.  What if we can be like them (immortal), in some ways? Well, they travel light and high on Gucci. That purse got cloud.

It got their endorsements. Their “Likes”. After all, 007 must know how to choose his “gadgets” .

Now you know. We influence and be influenced by others. A test: put your parents through this check list. See if each and every single item fits the bill. I bet you they did. Our parents: our ultimate influencers. They first gave us life (reciprocity), then they sustained us (sorry, I have to use the past tense in my case) – commitment and consistency, from cradle to the grave.

Then when they were gone, there are no replacement (scarcity). Of course, they were the authority (I still wanted to buy those sesame-seed cakes my Dad and I used to eat after our weekly noodle  breakfast or mom’s fermented rice for snacks).

And I like them. They liked me. Social proof: everyone likes and loves their parents. Period. Case closed.

Knowing these principles, you can improve your sphere of influence, or be innoculated against unsubstantiated claims of social proof, or build better resistance against those who initiated reciprocity cycle (Hari Khrishna free roses at the airport).

Be the best influencer you can be. It’s a world-wide web in need of good and selfless influencer like yourself. Keep feeding the network, pay forward. When good men just stood by and did nothing, we would end up with the wild wild web.

Moon Cake

You can’t possibly finish one all by yourself.

In fact, when I was a kid, I remembered it got cut up not into four but eight pieces, like we would with a Costco pizza.

Slices of sweet moon cake, in all varieties.

Big confectionary  revenue every year in China and Vietnam.

Although it’s a Children Festival,  adults are in for those cakes as well. Later, it evolves into an occasion for gifting, and acceptable bribing.

Sweeten the deal.

It’s almost as if  business and adults  have hi-jacked what few festivals  children got left for themselves.

Let’s face it. In the West, we got Halloween. Then college students hi-jacked it with frat’s costume parties. Even at work. So Halloween spreads to other unintended age groups.

In the Far East, we see similar phenomenon: the commercialization and co-opting of  traditional events by the Retai industry.

As long as you can “create” a “first” event. Next year, it will become the Second X event, then Third…

Some events no longer reflect their original raison d’etre. Hence, a need for self-created tradition  (South by Southwest, TED). Somehow, cultural legacies are associated with “uncoolness”.

Malcom Gladwell recalls his Jamaican aunt (light-skinned) disown her dark-skinned daughter when she met a light-skinned man. In Outliers, he makes a case for cultural legacy,  which, after extensive analysis, proves to be the bedrock of  immigrant success. Personally I also found American cultural tapestry as strength (German Beer Fest, Irish pipers, Little Italy etc …helps induct me to early American immigrants) and not weakness. Case in point. I often run into bi-racial couples who took their half-breed children to these festivals. The “foreign” spouse indeed finds those cultural events fascinating. Perhaps he/she hopes to find some clues into the make-up of his or her spouse, or to simply please him/her culturally.

And it’s only fair. Because to marry into a dominant culture, one has to sacrifice and let go things that are deemed “strange” e.g. instant noodles, chopsticks (in California, sushi and Pho restaurants are actually operated by Korean business people, rather than Japanese or Vietnamese).

So this Blue Moon, full moon and Moon Fest. Go out and join the “strange” people. They have their reason behind the season. Find out the fairy tale, their  pre-Neil-Armstrong perception of the Moon. It goes well with Slow Rock. Makes for a perfect slow dance, while the children are occupied with their own lanterns. The commercial world does go ahead of us . But then, maybe they know us more than we do ourselves. After this weekend, watch for the Halloween pumpkin stand. Coming around the corner, literally.

From Co-worker to Co-llaborator

Some workplace didn’t even get to that phase.

People just share a parking lot, a refrigerator and maybe a Christmas Party.

Meanwhile, you can collaborate with  people miles apart, in different languages and time zones.

Welcome to the new work place. MNC’s have gone through this phase. From relocation to repatriation.

Employees got shifted around, to cross-pollinate and get cross-trained.

Management just hope for collaboration. They can organize people into teams, build them and encourage cohesiveness. But ultimately, the decision lies in each member. To help one another as fellow sojourners.

Times are hard.

I guess companies are hoarding cash, and get the most productivity from their employees.

The next and last step is to optimize team work and output.

Managers will need to turn themselves into leaders of team. Resolving those conflicts, working with diversity in cultures and expectations, and reward both strong and not-so-strong personalities. Teams need both the weak and the strong.

Just as society does.

For the period between WWII and  these past 2 wars, we in the US have lived off the glory of the past: GI bills and Dollar bills.

Now, with a stronger China and Japan sliding (though still an industrial power might), we need to acknowledge to ourselves that the playing field has been unleveled (this past Olympic screamed this message loud and clear).

Need to teach our next generation how to do things, fix things, and not jut buying things ( often times from the credits China and the Oil-rich countries extended to us).

In fact, some of the most basic life skills such as being courteous, being kind, paying it forward, saving, eating healthy, basic math and science and geography-history, need to be taught. Other digital skills such as texting, playing games, computer operation and programming, will come as given.

In short, new combination of skills are required for survival in this new age.

I am thinking of SMS contest vs hot-dog-eating contest. The former stays with us for quite a while, and the latter can be let go (nice and fun tradition, but it encourages gluttony).

Back to collaboration. People who work together need to make teams work.

And when team works, companies reap the benefits of happy collaborators.

You will be amazed how one creative idea sparks another one, and another one. 3M’s Post-It notes, HTML are just a couple of examples how creativity and collaboration really make our lives easier.

Look at your co-worker again. See if he or she needs more nutrition, exercise, or just encouragement. Be the collaborator you have always wished you run into at work.

Repo and Retro

We don’t want the former, and wish to collect the latter.

In our age of mass production, supplysiders push consumption to the  point of writing up bad loans, hence Repo.

Then, and this happened to me once, products came out of the assembly line all look alike: I once mistakenly opened an identical rental car (Taurus) and it even started until I found out my laptop wasn’t in the back seat.  Now, we want Retro because of its obvious scarcity.

On weekend, we see different lifestyles at play: Harley fans, sport cyclists, families on outing, baseball league and of course, retro car owners, parking their souped-up automobiles in Main Street Old Town. Onlookers must have felt a mix of envy and admiration. Nothing feels better than a waxed-up oldie.

In contrast, miles and miles of repo cars are found next to “salvaged” cars in our industrial wasteland. Repo men branded them with chalk. Same steel. But the retros are well-kept while the repos are sold for parts.

What a difference in attitude and emotional investment.

This unchecked attitude can get carried over to how we treat people.

When we love someone or think positively about that person, we treat them (even if they are old or have passed their useful phase) as “retro”.  In contrast, when we found no utility value out of them, they are essentially, in our eyes, repos.

Their values are now up to the bean counters to decide. Fair market value for repo and increased value over time for retro.

We need to retrain and keep that child-like innocence, to look at life anew. To see people’s value and worth. In the age of mass production, we push consumption and adoption (I-phone 5 and new markets like China). But have we developed the ability to tell the difference between people and product? (to make things worse, career coaches often recommend us to “package” ourselves and “reinvent” ourselves, just as they had once failed with the New Coke. Or that discarding habit has spilled over to the inner sanctum of our hearts? The way McNamara used to crunch the numbers during the Vietnam War (ROI means how many casualties on each side etc..).

I will never forget the characters in “Never Let Me Go” by Ishiguro. They were “created” to serve as industrial organ donors (Repo) to preserve Retro (rich people who can afford surgery to replace their failed organs). While waiting to “donate” their body parts, the main character, Ruth, asked “Why did you collect our art works then”. “Just to see you got soul at all” replied the Principal.  There is a line to be crossed over from Retro to Repo. Then the issue looms larger than just a misspell. It’s a cancer growing undetected in our post-industrial society on steroid.

Start from the start

Science has just made a great leap.

Congratulations. They have discovered the equivalent of DNA of the universe. Named it Higgs, after the scientist.

This lifts the burden off our shoulders: we are not faceless random masses.

If there are DNA’s, there are designs and destination (you might not like it if it’s not to your preferences).

But at least, not random. There is trajectory of time, of predictability and hopefully, rationality.

Things make sense.

Causes and consequences albeit with doubt in between (why Evil seems to have its field day, for instance).

Then, unintended consequences: divorce fall-out, disruption of technology ….

Kids suffer.

Vicious cycle . In Vietnam, the saying goes “cha an man, con khat nuoc” (the Dad sowed, but the children reap).

Before this discovery, we all intuitively sensed that there were order in the universe. Just couldn’t prove it.

But we hum along when hearing “Rhythm of the rain.”

Even the heat waves.

Then the cycle of war (Disputes in the China Sea… rumbles in the MidEast)

There are seasons in the sun. Time to fight, time to make peace.

Underneath it all, lies the DNA, and the Higgs.

Fundamental of fundamentals.

Healing and destruction.

And someday, completion, at least, for us, one by one.

At some point, each of us must stop and ponder: what is life.

Multiple flavors. Wrapped up in one package from the start: our moment of birth. No expectation, no preconception, no reflection. All future. Good start  right from the start.

Shore this!

It’s not good enough with automation.

They need to combine that with outsourcing, off-shoring, in-shoring and now, near-shoring.  The idea is to line up the  Filippino call-center workers at mid-night (to go to work, not in line for next-day Black Friday sales) to make a go at scripted greetings like “Have I done everything to your satisfaction”.

Now Google wants to be unique: back to using the shop down the street so Googlers don’t have to fly to China.

Meanwhile, Africa is buying in to the Chinese Dream.

What happened to California Dreaming? To the Mamas and the Papas.

Aren’t all the leaves brown any more?

(I definitely need to “walk into a church, and sit down and pray”).

Industrial might. Pressures of automation and legislation.

If one can get the right mix of technology prowess, regulatory compliance  and market demand, he/she  rules.  The kids are playing with the I-pads instead of cabbage dolls.

All the powers to them.

More information, hopefully leads to smarter and more compliant kids.

Not so sure on that last point!

When honeymoon is over for off-shoring, and inflation takes its toll in wage-pressured China, we will see a sad wave of unemployment and unrest there.

Of course, they can then “sub-shore” to Africa, to be evangelists of the new Chinese Dream.

Sort of Chinese Peace Corps. Know-how in exchange for rare earth. Fair trade.

Trinh Cong Son (Vietnamese Bob Dylan) had a line “Why travel to and fro so much, to tire your life out”.

The thing about companies and market is that they often don’t know what they want. A few years back,  focus groups said they wouldn’t buy a notebook (today’s I-pad). Go figure!

Joy of randomness

We move between chaos and control.

For those who experience Saigon traffic, the dance takes it to another level: randomness.

A tour bus made its final stop in front of a hotel. Tourists stepped down, immediately, with cameras (little did they know, traffic like this is all too common). Rain and randomness. Control and chaos, coexist.

That’s just one aspect of life in Saigon.

You might be sitting in an outdoor cafe, tucked in the corner table, still got sneaked up by a lottery ticket seller who lost both legs.

Even on a quiet night,  Saigon still has some surprises for you: a translated version of Wonderful Tonight, a circus show from China or a low-key visit by Entertainment’s Most Powerful couple: Angelina and Brad.

Saigon is standing in its former shadow, that of Paris of the Orient. Its skyline sees new addition every six months.

Consumerism of all shades puts on its best display (black and blonde mannequins).

Some guys even went to Thailand to have sex-change.

City life takes young folks out of the country and demands much less in social mores.

With chaos comes consumerism. With consumerism comes individualism. With individualism comes choices and frustration.

For now, the city is maintaining its equilibrium: buses weave in and out, parting a sea of scooters to pick up a few passengers.

Drainage capacity is pushed over the limits during rainy season.

And vendors claim whatever left of the already-carved up sidewalks.

I wrote once about a butterfly with its innocent dance in traffic. Now I realize traffic itself imitates the butterfly in its randomness . Here lies the key to crossing the streets in Saigon. Brave it! Don’t hesitate! Chaos, and not control.

First it’s stressful. Then it’s joyful. Once in a while, it’s painful (My xe-om driver made a 90-degree turn, and the scooter skidded. This destroyed my best dress pants, leaving a knee scar).

No pain no gain.

I guess by now I have gotten over the hump: reverse culture shock.

In academic parlance, I have gone semi-native.

Only when you stuck with it, that it made some sense: people do enjoy living here more than in the countryside.

Here, they can take classes, find jobs and get married.

More options, more choices.

Even amidst chaos, one can find joy in randomness. As unpredictable as a butterfly dance in traffic. I wish the place is a Hollywood set. But it’s far from it. Here the “extras” are the main characters. Or as in Roger Altman‘s genre, the place is the persona. No one seems to be in the lead. The city itself plays the lead role.