disposable people

Industrial society once allowed to run its full course leaves behind many casualties: pollution, typhoons, unemployment and crime.

Kids with early exposure to the I pad and I phone, turn near-sighted if not bi-focal.

Adults with easy access to porn (free or paid) found real organic relationship something of a burden if not boredom.

Back in the early 70’s the US and its think tank already realized the limits to growth, disposable society, fail-safe situation…..

The resulting strategies were to outsource, M&A and mass production to shave off  some costs. Every attempt has been either to cope with the irreversible growth of the chip speed (Moore’s Law) or to increase subscriber base by capitalizing on the Network Effect (Facebook and Ebay), economy of scale (Wal-Mart) and logistics (Amazon).

People and diapers are disposable.

BPO now talks about Social Mobil Access Cloud.  What can be outsourced will be, first offshoring, then full automation.

First, cut down on the amount of pollution. Second, on operational costs. Third, mass production process has been much easier, thriving on the 24/7 economy to deeper penetrate foreign markets where the new smokestacks are located.

For the first time in their 200-year history, N America and Europe face a crisis loom large: the people are disposable economically, while constitutionally, they have more  human rights than any other time.

There lies the tension, the frustration and lock-jam. To keep up with population and information explosion, we will get to the point, like alcoholic or chemical-dependency people, who start selling everything to feed the habit. The irony of all is when color folks finally get to be heard, their social and economical platforms get shipped online or overseas, first to Mexico and S America, the so-called 2nd world, where Paulo Freire used to call “the oppressed”, then onto frontier and emerging markets of South East Asia.

Yes, the poverty level has been decreased in countries where BPO  is in full steam. But the industrial waste and social ills have also increased. You may call this a new form of colonization, or selective recolonization. The new bosses are the go-between, facilitating the flow of fund and the hunt for local talent. This is also a problem deserving a separate blog.

Meanwhile, poverty level is up in the West, especially Portugal, Spain and Greece, where young people are disposable.

http://www.nytimes.com/2013/11/28/opinion/kristof-where-is-the-love.html?hp&rref=opinion&_r=0

Go East young men. Travel the world in 80 years. Take a bullet train, or bite a bullet. I have seen EFL “teachers” smoke pot in Vung Tau (VN) and God knows where (Thailand, Malaysia). They are the new Missing- in- Action, unable and unwilling to be reintegrated back into western society. Their voices are unheard and aspirations unfulfilled.

While primitive society disposed people of no or little economic values, in present day there are people who also by choice drop out of main stream. Call them the misfits, outsiders, the beats etc… But if their ideas can be monetized, then suddenly, they are one of ours. Charlie Chaplin first got exiled, then knighted. Sir Chaplin ably made fun of the social and psychological consequences of over-industrialization. His warning had barely been heeded when Foxconn‘s workers jumped from company dormitory. How many more suicides before we realize something is wrong with the way we conduct our lives and business, given all the machinery and software application. We dispose the diaper because it smells. Will we do the same with people once they are deemed undesirable and under-productive? Business leaders are paid to deliver results. At what cost? Empathy deficit disorder? obsessive compulsive disorder? Attention deficit disorder?

When a business runs afoul, it’s the leader’s inside that is eaten up. Imploded. And of late, there have been a few (JP Morgan 13 B fine, or Obama’s no-show at the Trans Pacific Pact due to government shut-down). Have you had the time to follow-up and see where those “reparation” billions go to? Food stamps? Perhaps not. Dreams crushed, career derailed and families torn apart.

And the house of cards got rebuilt, bigger than ever (having pac-manned Washington Mutual and a bunch of tier-3 banks).

It’s like asking Germany to pay for WWII damage done to France, but 2 million lives were somehow eliminated without a small echo from the mass graves. When in grade school,  I kept hearing it on the radio that this president got assassinated, and that the one who gave the order himself got whacked. Then the “I have a dream” orator also got shot. Then finally John Lennon “was not the only one” He was hoping someday we would join in. Then he got a bullet by Mark Chapman whose musical talent was almost nil, but whose name forever got associated with someone whose band once self-pronounced that “we are more famous than Jesus”.

There has never been a better time to live in terms of comfort e.g. electricity and emerging technology. Yet there has never been a worst time to live as far as managing one’s expectations i.e. we want more but enjoy less, got treated less humanly (try to get in line at a Wal-Mart in Long Island this Black Friday, be sure to bring some pepper spray),  breathe worse air and have fewer or no friends over during the holidays.

Having said that, I wish you Happy Holidays with your loved ones, those kids whose constant companion has been the I pad and I phone. And be sure to have their eyes checked out. Who knows they already need glasses, like, yesterday. Just don’t buy them disposable.

 

The build-up

It’s like a can of worms, once opened, can never be put back.

Yet, that’s what makes us human: from A to B, we insist that a straight line is not the shortest. We have to factor in free will.

Even God respects that (by not forcing us to move quickly through Foxconn-like assembly line).

Our current network has also been designed that way: cache, redundancy, self-healing and load-balancing just to process data from point A to point B.

Our neuro-plasticity performs millions of calculation in milliseconds. “If you can read my mind”, “you won’t read that novel again because the ending is too hard to take”. Most recent finding tells us that we change more than we would admit (evolution in personalities). NYT 01-04-2013.

Seek those who bring the best version out of us.

Schools have done us disservice. Instead of ” edu-care” (bring out of us that which were already there), they try to put in and force fit the curriculum (which purportedly were carefully and thoughtfully designed by those who themselves had been force-fed).

Hence, we perpetuate and produce a planned society of “cogs” in the wheel whose heads are full of doctrine and dogma (stove pipes). No wonder we have problems communicating.

When something is introduced into the “system” (such as Free Will) with no scripted response, chaos and confusion are inevitable.

Like it or not, we are all in perpetual motion, but mostly in maintenance mode. Like an automobile, with engine revving and wheels churning, but is all jacked up, hence staying put.

Frustration leads to lack of confidence and enthusiasm.

Lack of  enthusiasm and lack of  passion give way to compliance. Dead men walking.

The build-up that eventually blows up.

Those who plan well factor this into the system. Controlled release.

Call it vacation, sabbath. Whatever. But  in a grandeur scale, individuals and institutions need periodical audit. How are we doing? Making any progress?

You look pale. Where is the fire? the light in your eyes. What has put it out?

“If it makes you happy, why the hell are you so sad?”

Get off the line. Go off grid. Go native. Go nature. Go free.

At the very least, be Live Man Walking, and not Dead Man Walking.

Do us and yourself a favor. Let not the build up blow you up. Man’s free will and God‘s (or Government’s) pre-determination. A tug of war for the soul, survivingg and not stifling.

Heart and Soul

The intangible qualities. We can only recognize them when we see them.

How can we put a measure on that which makes us human i.e. mortal yet full of life versus a machine whose sole existence is to carry out instructions and perform repetitive tasks without getting bored (the sad thing is when the machine gets to do interesting things, while human boring things).

Fordism has spreaded from automobile assembly line to the entire manufacturing process as we see today (Foxconn and workers’ tension).

Heart and Soul , however, are a bit elusive:  Air on the G String, Nocturne; Shubert can move you, a movie clip can make you feel  joyous or sad, elated or evaporated (The First Time Ever I Saw Your Face).

B movies and production houses have succumbed to poor substitutes e.g. sound track and laugh track.

Anything with an audience e.g. a lesson plan, a presentation, all-hands meeting; requires heart-and-soul delivery . To be flawless, one needs to go through 3 stages of rehearsal (courtesy of recent LinkedIn article on presentation rehearsal: You Sucks stage, Robotic stage, and finally You Rocks!).

Aim for standing ovation. Paint a broad stroke of vision, the type of speech Jesse Jackson would give at convention.

Facts and feeling. Sweat and tears. Fire and brimstone.

Orators of the past were known to speak at tent meetings for hours on end, most notably John Wesley. Today we only have day-time television which caters to the lowest common denominators : “Jerry, Jerry” ( with bouncers on the set). Or Maury, Maury …also w/ bouncers.

Jean-Luc Godard said: “all we need for a movie is a gun and a girl”. Hence, it seems as though all content was just  to fill the programming gap, waiting  to sell soap, soup and cereal.

Via Twitter, we saw glimpses of greatness, but only in 140 characters.

To stir the heart and soul, we need some work-up time.

Warm them up then chill them out. Stirring and settling.

Then BAM!. Hit them at the gut level. A call to ACTION.

Truth  has its own ring and can stand on its own legs.

Don’t get in its way.

Fear not.

Ask not.

Stay hungry, stay foolish.

He who is no fool to lose that which he cannot keep, to gain that which he cannot lose.

I have a dream.

Man from Hope.

It took a village.

Great orators stirred us and their sound bites stayed with us.

We feel a lump in our throat. It resonates and reinvigorates us.

It stirs up our Heart and our Soul.

It passed muster.

Quality is what you recognize when you see it.

The rest, any machine can do, at the automobile or chocolate factory.

Le Temp Modern. I love Lucy. Foxconn Apple plants. From Detroit to Disneyland, at the turn of  the 20th century to present time, are we happier now? (studies show China experiencing similar dissonance i.e. wealthier, but not happier, due to eroded “iron rice bowl”). Or the gas line and hot-dog line (at Cosco) have weighed you down?

Wake up Hot-Dog Nation. We can do better. Think and Ask Not. Feel the pain. Use it. Start rising. And don’t stop there. Have a dream. A different dream (by definition dreams are supposed to be out of this world. What are you being afraid of: that it might come true?)  Seek First. That Thy will be done,….but first on Earth.

The Routine

Instinctively, we follow the path of least resistance (park in the shade, grab the nearest item on the shelves…).

Marketers make it their mission to study this, the same way scientists experiment with reflexive rats in the lab.. Nike even filmed the Standford team, trained barefooted, to see the landing and movement of their feet.

Creatures of habits. Social animal.

Maximum connections: 120, to stay meaningful.

Yet, we are now networked at hockey-stick growth chart.  Majority of the world, including what used to be called the Third World, got phones. Can you hear me now!

Mobile payment, mobile banking, mobile TV.

Nomad lifestyle all over again. I blogged about Point A to B.

Louis L’Amour said it best ” the problem with mankind is that we can’t stay put in one place”.

Train and now plane hobos. Air travel used to carry with it social badges: prestige and class (think Pan Am).

The same with the automobile when it first came out. Then the assembly line (yesterdays’ Foxconn) and high-paid manufacturing jobs at Ford, changed all that.

Everything is new, yet nothing is new.

The rich have to (and have always) reinvent the game, find new playground and fence it off to stay exclusive (can you imagine online education for the mass, live streaming from the Ivory Tower of Ivy League schools). It is all happening.

MIT, then Standford. My fair lady, for the world. The rain in Spain doesn’t fall mainly on the plain.

It is common grace (rain on the field of the good and the evil).

Brazil is hosting the next Olympic. Perhaps it is fitting and symbolic that after England, we shift focus to BRIC, with B for Brazil.

Something about growing ethanol down there. About reinventing a country, about female leadership in a vibrant and colourful nation.

Let’s hope that spirit and energy rub off on us, stodgy and austere nations.

I believe our best days have yet been behind us.

We just need to look inward, take an honest inventory and reinvent ourselves. Focus on the essentials and task ourselves with the right things. Ignore the critics. They are always there, taking shots at doers. And above all, believe. We have pulled this off before. Can and will do it again. It’s our good routine. It’s us, intrinsically and uncompromisingly, at our best. As Chris Gardner puts it, “only us can give ourselves legitimacy”.  Routine, but earned routine, not forced.

Nature as reminder

Scientists just found out that Earth is much older than previously thought. It certainly has a way to maintain itself.  Remember Tsunami and Fukushima? or the Louisiana oil spill and Katrina? At the time, we thought we couldn’t bear the grunt, but one by one, they are now behind us.

Same thing with this summer ‘s drought and consumer sentiment dip.

Yet, it is known that many companies are hoarding cash e.g. Apple .

In NYC, Chinese got in line to buy a few phones, just to hand-carry them back to Main Land.

Those phones were made by FoxConn, Taiwanese who contracted out to Main Land to begin with.

When users need tech support or help from customer service, the calls got routed to India or Philippines. To be cool and hip, one buys clothes that go with the phone.

Again, those clothes are now Made in Vietnam.

There are signs every where to remind us of a wider world out there unlike the man who ” while life goes on around him everywhere he’s playing solitaire” courtesy the Carpenter’s Solitaire.

When we say our bedtime prayer, people in the Far East are off to action. It’s like the story of a hare and a turtle. In a race.

When do we turn around to learn from others, from nature and its permanence?

The best gift we can offer the world and others is being ourselves. By being authentic, we allow them to be themselves as well. Break the ice. Break the silence. Break the barriers.

We are not marketers who try to segment our customer base.

We are people who need people (who make our I phones and our Nike shoes).

Remember, tonight, when we go to sleep, others in the Far East are getting up to punch in, at factories and farms (server) to maintain our data base or make our footwear. Be mindful and thankful that nature and evolution are both working in our favors. BTW, they are talking about I-phone 5 already. It’s a dry summer here, but it rains elsewhere in the world. The machine is off here, but they are humming 24/7 around the world. It’s a different world now but nature stands to bear witness to those changes, as always.

Machine run

When I logged in, it’s auto-filled.

The Machine says, “if it’s routine, let me handle it”.

It’s permeating: embedded in the chip, in the code and in the company.

This morning, I saw a group of photographers with long-lense cameras, shooting what appeared to be a lotus (Vietnamese Buddhist Temple in Orange County, CA).  At least, they appear to be taking practice shoots.

I have seen people holding up the I-pad, I-phone for every day shoots. Now Amazon is entering that hardware space as well. And of course, Facebook.

Watch out Samsung!

After all, one of the Japanese companies started out making toasters.

Then it diversified.

What does it mean to us? We would have less chores to work longer hours to be able to afford those convenience.

It has been like that always. The loop.

We don’t want to get caught using a typewriter these days (unless we hang out with Norman Mailer and Andy Rooney).

Wait until Foxconn completes its assembly line with full automation!

It will be just a private-label exercise.  Intelligent device and manufacturing.

This time, the invasion of machine will be second to none.

Back in the 50’s, machine barely got into the home (bulky but they lasted a long time).

Now, we can take it in the car, into the office and back home. Even the machine got climate-controlled by other machines (A/C).

When it gets plugged-in, it talks to the cloud, updating its latest version of open-source. Machine gets smarter by the day, while man gets complacent.

Little by little, we are pushed to the edge (the edge of decline), joining the rank of the expired and expandable.

Machine will generate an auto-filled, auto response to our job inquiries. If any consolation, machines (fax, typewriter, film camera) also get displaced by other machines. No man or machine are indispensable.

Inching back to life

When we face a critical juncture on the road, we need to be decisive.

A liberal arts training doesn’t hurt either. Even when two people arrived at the same conclusion, liberal art thinkers insist that between A and B, a straight line might not be the best alternative.

Just the shortest.

As nature would agree, it favors the fittest, not the fastest among us.

We are having a leadership crisis. Our Job Czar, himself the best job outsourcer, says on 60 Minutes “I work for the shareholders” when asked about CSR (Corporate social/civic responsibilities).  Those shareholders might be Saudi sovereign funds, or  Chinese who couldn’t wait to get their hands on the secret sauce of GE aircraft engines).

The seamstresses and the toy makers who saved, end up owning the aircraft makers who overspent.

Remember, the problem of a declining America doesn’t happen overnight.

It is a confluence of factors, none of which favors the American work force (the missing middle class).

It would be easy if it had been a series of  A/B forced choices. I look at Steve Jobs timeline, and notice a parallel between his life and America’s:

starting from 1976 when he built his personal computer in a garage to the latest I-phone roll out.

At roughly the same time, America hosted Deng’s visit to Texas  and ordered a bunch of toys (remember Mattel then, Foxconn).

The rest as they say, is history: restless children play at stationary desktops, while dumb adults tinker with smart phones.

Light-weight, high-yield processors have upended America’s growth trajectory which began with heavy industries ( 50’s American autos are still popular in Cuba).

This shift doesn’t just level the playing field. It erases the whole map (employees carrying personal smart phones to work, hence, increases both personal and corporate productivity).

Now we have to crawl back to life, like in the Wrestler: feeling the rope and relying on muscle memories.

We need to inch back to life with new digital instincts. We need to be the fittest again before resigning ourselves to fateful and final acceptance of defeat.

I never know an America that is fatalistic. In its short history of warfare, its people always take up arms when challenged. In that spirit, let’s reverse course, inch by inch, back to health. It might have been a step back, but who knows, this will end up with two steps forward.

Success always rewards itself with more. It just that we haven’t tasted it lately to remember how intoxicating it once was and can still be.

supply chain dilemma

First they outsourced to lower the cost of, let’s say, an I phone.

The guy (Chinese farm-to-factory worker) if not jumped out of the window from a Foxconn‘s dorm, wished he had because there was no way he could afford one. Even his counterparts in NYC had to get in line just to hand carry the same phone back to China for a profit.

Meanwhile, leaders are scratching their heads, trying to turn that same worker into a domestic consumer. So, he needs and wants a raise. Wage increases drive up production costs, making it less affordable for emerging domestic market.

Or, because of the innovator’s dilemma, product cycle, market adoption and planned obsolescence, consumers taste moves on to Galaxy etc…just as you adjusted your production strategy (Dell just-in-time, then went Retail, then went private).

It’s hard for young people in China and Vietnam not to want an I Phone. It’s harder to keep their wages down while aspiration is up. Meanwhile, the US needs jobs here at home. The same with European countries which can offer quality workmanship (even though for years, they haven’t had a decent manufacturing order to practice their skills ).

For IT outsourcing and cloud computing, it’s easy to “follow the sun”. But for manufacturing it is hard to pick up and move, then move back. Two trends seem to recently emerge in the US: resource-sharing (ride and facility), and reshoring.

A few workers jumped out of the window in China signals the beginning of many  to follow elsewhere.  Remember we live in an interconnected interdependent world where one-upmanship now spans the globe (Indian IT workers are seen partying just like counterparts in Silicon Valley during Happy Hour).

One CEO is nominated CEO of the Year (Netflix), two CEO’s going bankrupt (Blockbuster and MGM).

I got a Sixth Sense. I see dead people. The time, they are a’ changin.  The guy who hummed it (Bob Dylan) was featured in a WSJ article as slipping due to aging.

We got enough worries about the ever expanded and contracted cycles of long-tail product but short-term people.

Ford was quite correct to make the model T’s affordable to his workers (whose wages were quit high). That seemed to put the dilemma to rest in his time. Times, they are a changin, since Model T to I phone. Quite a gulf to cross from creators to consumers.