Reading People

I was approached by a guy wearing an FBI cap, asking me to buy lottery tickets.

It’s hot in Vietnam this time of the year. Almost everyone wears some sorts of caps with USA on them,  helmets with the Nike vectors or a hybrid version: helmets shaped like caps.

From top to toe, we send out signals and messages. Call it Non-Verbal language.

2/3 of our communication are not verbal (in Without You, there is a line “you always smile, but in your eyes, your sorrow shows, yes it shows”).

Yet few of us were schooled, trained or able to detect these hidden codes: I am cool. I don’t give a damn. I am somebody. I am everybody. I am nobody. Try me…..

Conversely, people receive unintended messages we did not know we  send.

I’ve got money. I don’ t respect you enough (clothing mismatched). I am carefree. I am careful. Don’t mess with me (tatoo and black T’s).

In the States, cars make statements. Here, it’s the scooters.

A guitar as backpack (musician) a rolled-up mat (yoga) a cone hat (urban migrant) a kid with balloon (mom has a night out and spends guilt money).

Every stripe and strand co-exist and negotiate limited space.

The upper crust has already left town to exclusive and elite resorts, leaving behind the “mass who live in quiet desperation” in the tourist district, where people lean against fake trees and work up a fake smile for photo ops.

If you stood and watched people, you are not sure between background and foreground, which one is more on display.

Wait until 4-G is here.

Then we will have completed our evolutionary cycle (self-expression with a cost).

When those sport cars came out, they were intended to say: I own this toy, reserved for me and my girlfriend (parents and entourage are not welcome).

So will it be with the I’s family of products (unless you share the listening device  with one significant other). The I-pod Shuffle was meant for one, jogger preferably.

Not the boombox that blasts out Christmas music for the whole neighborhood.

Yes, in our technological society, the clear message (which happens to be the medium, according to McLuhan) is that, I finally am. Arrived. Leave me alone. Leave your old world behind (communal and village-bound). I am OK, you are OK or not, it’s irrelevant. When the playing field is leveled (by us duck-sitting as advertising headcounts), they will upgrade to some other games which will require premium fees.

So we celebrate the upcoming New Year, with ” a will to try” so as not to be left out or behind.

My New Year resolution is to read people better, however subtle the intended messages might be. Often times, it’s mixed message. After all, the world is our non-verbal bookstore. Just  hope I don’t run into a real FBI agent, undercover as a lottery-ticket pusher.

CWO – Chief Worshipping Officer

On my first week as CEO at UVT – I met an issue none of the Business School in the US had equipped their students for: to bow or not to bow at the FortuneGod altar in the school lobby.

It’s hard enough to know where the bathroom is – much less stumbling upon the Fortune Gods.

Yet I did. And handled it.

You see here in the East – one believes in not just skills – professional or otherwise but also in good luck and good heart. Without the blessings from the Underworld, no matter how hard you try – the results won’t be satisfying.

Yes you can manipulate or negotiate.

But human efforts don’t account for much (reverse 80/20 rule).

Hence the appeasement and appearance of compliance: to the authority and Higher Authority.

I feel humble.

I know there are forces out there beyond my purview and power.

I do my best and leave the rest to the Fortune Gods.

Power outage – gas price – typhoon.

Seeing students eager to learn  motivates me.

After all I still have my student ID card with me (University of Saigon 1975).  At their age – I did pray to the gods to protect me against the uncertain seas.

I was at the mercy of International waters and International Relief . I was at the mercy of prejudiced bosses at work and mean bumps on the street.

I have survived it all – unprepared or ill-prepared.

From this vantage point – it’s me who needs to burn that incense more than anyone else.

So I bowed and prayed.

I needed help.

I needed blessings .

I needed to taste sweat and tears – as cake mix. Then I can bake that cake of success. In Gates of Fire – the leader of 300 just responded after being warned that the enemy’s arrows will cover the sun: “That’s good. We will fight in the shade”.  Yes Achille Yes Samson Yes Pharaoh.

You will all die. Momento Mori.

But not yet. Not dead yet. Got to taste sweet success even when it is mixed with sweat and tears. Makes life more worth living. Rather try and fail than fail to try “and they bow and pray – to the neon god they made…”

Less is more

In reading Steve Jobs, a theme keeps emerge: less is more.

He cut out the fat and all its distraction.

(being a veggie, he stayed true to form).

His closet was full of the same long-sleeve stretch shirt that defined his personal brand.

His take on wealth and money was also consistent with his 60’s philosophy.

Steve could be nice when he chose to, but working for him must have been a nightmare.

His current replacement was quoted as saying “someone must take charge and fix the problem in China i.e. suppliers”. Half an hour later, he turned to see the man in charge still sitting there “why are you still here?”. That man drove to SF airport and bought a ticket flying East.

It’s true that our world is better and certainly more beautiful with technologists like Steve who also doubled as art lovers (I-pod).

If life consists of only 0’s and 1’s, we would all be automatons.

Lucky for us, we got both Bohr and Beethoven, Newton and Nicholas Cage.

Simplify, simplify, simplify.

Yet people keep acquiring, acquiring, acquiring.

And the longer I live, the more I see this isn’t going to end.

The pursuit of happiness has meant the pursuit of things (think of exercising equipment for home you saw on night TV).

All I can recall from a Hermeneutic class was “a priori “(we read into a text what we had already thought it would say).  We have consitently misinterpreted the meaning of happiness. In fact, advertisers have done this for us (driving a Cadillac is cool. Hence, to be cool, you must own a Cadillac).

Those text-book writers managed to make complex something very simple.

Urban gangs could say “yo man, m..f…is a racist”. That would say it all.

In the age of Wikipedia, if we want to go in-depth about a topic, just click it and scroll down. The spread of information will multiply even more quickly than Gordon Moore had anticipated (IBM has found a way to save space in transistors, call it magnetization, as opposed to polarization as traditionally used). Devices will get smaller with longer battery life (Acer’s thinnest laptop).

But convenience and comfort don’t equate to happiness. Life has gone on for centuries unassisted by today’s accessories. A tribe in India (island) is still functioning without modern amenities. (Tourists tried to bribe them to “pole dance” for YouTube , raising the issue of “human zoo”.)

The happy countries index often lists Costa Rica and other S American countries.

Yes, quality of life index listed Scandanavian countries such as Norway and Finland. They got the oil, but equally distributed unlike Lybia. But happiness doesn’t confine to just Costa Rica as opposed to Costa Mesa (where South Coast Plaza Mall is located). Perhaps Steve saw something while living in India (My Sweet Lord).

Perhaps we too should reexamine what are the core things that make us happy.

Beauty is found in wild lilies and the grandest scene recurs at every sunset.

Sometimes we missed those moments of happiness, only to recognize them after the fact. Would it be simpler to give happiness the initiative to seek us out. I bet you it work out better that way.

Man who reads

Joan Didion‘s latest book about the death of her child has landed in the top ten of TIME magazine.

Her earlier book, “the Year of Magical Thinking” recalls the death of her husband.

By penning these experiences, she invited us, readers into her private chamber of grief  (saving his shoes, wishing he would come back).

Man reads in order not to be alone.

Reading is listening.

One night, I was alone with Steve Job’s biography whose cover had his blank stare. It felt eerie!

Then on rainy nights, books keep me company.

I could put down one book, just to pick another (then I will be in Peru, with conversations in the Cateral or travel back in time, to Chicago in late 19th century or French country side with Bovary).

It’s all there in black and white.

From Westminster to Wikipedia, we are the most blessed generation, not only for the abundance of  searchable literature, but also for living longer to enjoy them.

Life long learning.

The worst tragedy in life is a wasted mind.

I have no idea how a mighty country like the US  could feel impotent and watch its people (8% at least) sitting idle.

At the very least, get them a library card and have them log in the 10,000 hours (threshold to acquire a new skill set).

Local libraries order mostly low-brow  hard-backs , which perpetuate the cycle (Daniel Steel).

Three cheers to MIT for its radical free online University.

As “rad” as anything has ever happened since the 60’s.

Now just make sure rural broadband and fiber built out be completed.

We don’t want Earth’s billions live longer while remain isolated and ignorant.

In fact, world peace depends on shared assumptions and common ground.

When people agree to disagree, it’s a good thing. At least, they read and understand other’s views and values.

If they read at all.

Man who reads is man who makes peace.  I hope this year is “our year of magical thinking,” i.e. keep the books and lights on, wishing our man would come back and pick up reading where had left it.

Deer facing headlights

WSJ most read article is “Why people can’t make decision” (see my other blog, “buy-in behaviors”).

I also found another article that reinforces this period of indecision: companies are saving the money they borrowed at bank’s low rates, thus fail to spur the economy.

Why would people borrow money at low rates, then sit on them? Companies need leadership (i.e. doing the right thing as opposed to “doing the thing right”). They forgot a biblical story about stewardship.

The post- WW generation are now in leadership position. Ambivalence is the norm (don’t blame them, after Vietnam and Watergate).

Right now, both parties are blaming each other for the ailing and failing economy.

And we in turn blame ourselves.

Self-recrimination paralyzes us, resulting in indecision. In short, deer facing approaching headlights.

Charlie Rose series on how the brain works, shows the frontal part of the brain, when damaged, causes moral lapses.

Our economic system got injured and is now in recovery (not as desired, but to be expected).

Any movement helps.

As long as the deer starts moving, and wakes up from its trance.

The stats indicated that it was a 18-month long recession. But it feels like decades.

The last recession, coincided with the dot.com burst, gave rise to Web 2.0 (whose contributors had a lot of time in their hand for Wikipedia and YouTube).

This time,  it shouldn’t be an exception. Something good will come out.

If you saw the recent front page story of the San Francisco Chronicle, you would have read about a female humpback whale who had become entangled in a spider web of crab traps and lines.

With help from emergency crew (near SF), she was cut loose, and immediately swam in circle to show gratitude and joy. Very moving story of giving and receiving.

We can learn a lesson from the animal kingdom to enhance our humanity. We should wake up sooner than a deer facing oncoming traffic! Go against our natural reflex to survive and thrive. Keep moving. Let not gravity and inertia win the day.